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amandakellogg3Asked on May 13, 2021 at 5:15 PM
To Whom This May Concern,
I am trying to get me account started to create documents. When I go to click on my avatar at the top right to put in my information it asks me for my current password, in order to create a new password. However, I did not create a password in the first place.
Amanda Kellogg-Enriquez
Page URL: https://www.jotform.com/myaccount/ -
Mike_G JotForm SupportReplied on May 13, 2021 at 9:29 PM
We would like to apologize for any inconvenience. I can only assume that you are using your Google Account or Facebook account credentials when signing in to your JotForm account. So you can establish a password for your JotForm account, you can follow the instructions in this guide — How-to-reset-JotForm-account-password
Please give it a try and let us know if you need any further assistance.