What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    It is saying that i'm over on my payment submissions, what do i need to do

    Asked by chrishouse on December 28, 2013 at 01:18 PM
    Submissions
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    JotForm Support

    Answered by Welvin on December 28, 2013 at 03:15 PM

    Hi,

    Free accounts are limited to only 10 payment submission per month. If you'll reach this limit, your forms will become inactive. Anyway, we can see that you have upgraded your account. That fixed it, and increased your limits.

    Let us know if you need further assistance.

    Thanks

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    Answered by chrishouse on December 31, 2013 at 02:15 PM
    Hello are we able to make payments to fan an upgrade from a paypal account
    ?
    ...
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    JotForm Support

    Answered by Welvin on December 31, 2013 at 06:42 PM

    Yes, your payment for the Premium Plan is made through Paypal. Would you like to switch to another method? i.e Credit Card? Let us know.

    Thanks