What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Urgent! NO data submited to the reports

    Asked by habitatchina on June 23, 2010 at 11:33 PM
    I saw the submissions 2/1000 with Premium account, I had checked the paypal account i can get the money.But nothing submit to the report, any suggestion?http://www.jotform.com/habitatchina/1674931831 http://www.jotform.com/habitatchina/1740608840
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    JotForm Founder

    Answered by aytekin on June 24, 2010 at 07:51 AM
    We found the bug and fixed it. This will not happen on future submissions.