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Brenda AllenAsked on May 14, 2021 at 4:38 PM
the form is not allowing registrants to enter their credit card information. i went to the form and tried it as well and it did not work for me. i am set up with payment service.
please assist
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Jed_CReplied on May 14, 2021 at 8:41 PM
Upon checking, your Stripe payment field is not yet connected. Please try integrating it and test your form again.
Guide: https://www.jotform.com/help/190-how-to-integrate-stripe-with-your-form
Let us know if you have any questions or if you need further assistance.
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myforextraining365Replied on May 14, 2021 at 11:11 PM
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Jed_CReplied on May 15, 2021 at 4:57 AM
I'll address your other question on a separate ticket link https://www.jotform.com/answers/3099994 shortly.