my membership just expired in December and your site will not allow me to log on and pay for next year..keeps saying 404 can't find me.....

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    Lori Morris
    Asked on December 29, 2013 at 01:16 PM
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    Jeanette
    Answered on December 29, 2013 at 01:36 PM

    We are very sorry about the inconvenience. I did a search based on your email address, but I could not find anything. Do you have a form currently embedded or published somewhere in a webpage? Please share the web link so we can further search and assist you

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    Jeanette
    Answered on December 29, 2013 at 01:36 PM

    You can also provide to us your JotForm username if you know which is this

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    Lori Morris
    Answered on December 29, 2013 at 04:32 PM
    I don't know my username..my name is Dr. Lori Morris us26252 is my
    #...address is 909 state route 299,Gardiner,NY,USA The listing was
    near Woodstock,NY I have been a member for 2 years..My notice just said
    my membership would end in December 2013...you must be able to find
    me...thanks, Lori
    ...
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    Jeanette
    Answered on December 29, 2013 at 04:48 PM

    Can you please send me any reference/subscription/account number that you might see on that notice?

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    Lori Morris
    Answered on December 29, 2013 at 05:01 PM
    The only # on it is US26252
    ...
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    Jeanette
    Answered on December 29, 2013 at 05:16 PM

    I am very sorry, but I cannot find anything with such number. Do you have a form which you might have embedded  into a web page?