What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
The submission counter resets every 1st Day of the Month.
I checked your account and noted that you already exceeded the limits of allowed submission for the Month. Your account status is now Overlimit because of this.
Since your account have reached Overlimit status, it will NOT be able reset the counter to zero(0). You will need to delete a few submissions to suppres the Overlimit status. Make sure that it only reaches at maximum 100 submissions.
Or you can also take the paid plan option -- this will remove all the current limitations.
Having the paid plan is also suitable than loosing submissions, more specifically, if your business wasable exceed the 100 limitations every time.
Hope this help. Inform us if you need further assistance.