What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can i import forms from another account?

    Asked by iocenters on June 22, 2011 at 02:41 AM

    I have 2 accounts on Jotform.

    1. Free

    2. Paid plan.

     

    When now that i have a paid plan how is it possible for me to import the forms and submissions form Account 1 to account 2.

     

    Kindly advice.

  • Profile Image

    Answered by allanftd on June 22, 2011 at 05:54 AM

    Hi jocenters,

    You can clone your existing forms in your free account into your paid account by following the steps indicated on this thread:

    http://www.jotform.com/help/42-How-to-clone-an-existing-form-from-a-URL

    Note however that only your forms will be imported and not the submissions and uploaded files associated with it. It would be best if you can upgrade the same JotForm account (the currently free account).

    Hope this helps. Thank you for being a loyal JotForm user!

    JOTFORM SUPPORT

  • Profile Image
    JotForm Support

    Answered by NeilVicente on June 22, 2011 at 05:57 AM

    Hi,

    Forms are easy to import from one account to another. The problem is with the submissions as currently, there is no way to import or move them between accounts. The best advice I can give you regarding submissions is to keep a consolidated excel file of all submissions in both accounts in your computer.

    To clone a form from another account, you must know the url of that form. To get the url, click Preview while editing it then copy the url.

    Click here to learn how to import a form from an existing URL.

    Hope this post was of any help to you. Let us know if there's anything else you'd like to ask.


    Neil