What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why was I billed?

    Asked by Gina on December 30, 2013 at 11:19 AM

    My email, ginabivona@yahoo.com was billed for Jotform. Why? What account is associated with this account? Can I be refunded, as I do not use your services. Thank you.

    billed JotForm email
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    JotForm Support Manager

    Answered by Jeanette on December 30, 2013 at 12:16 PM

    You are much right, I've canceled and refunded that subscription

    You probably paid this accidentally, as we never make hidden charges. At any rate, our apologies for any inconveniences