Premium Account?

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    RaveNCem
    Asked on June 22, 2011 at 04:48 AM

    I bought  premium account for once for my jotform form. I will use it for abuot 3 months. so will my premium account continue 3 months or do i have to buy premium account every month.Because i don't need avaliable space over 10 gb and my total submissions isn't over 1000. Thanks...

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    allanftd
    Answered on June 22, 2011 at 06:05 AM

    Hi RaveNCem,

    If you submitted your payment recently, this will be credited for your first month if you chose the monthly recurring subscription of JotForm Premium. You will be charged $9.95 per month until you cancel it. Therefore, if you only need a premium account for 3 months, you must manually cancel your account after 3 months in order to avoid getting billed again beyond the 3rd month.

    Please let us know if you have any other questions. Thank you for using JotForm!

    JOTFORM SUPPORT

  • Profile Image
    NeilVicente
    Answered on June 22, 2011 at 06:10 AM

    Hi,

    A premium subscription has a limit of 1000 monthly submissions. It means that the 1000 submissions is good only for 1 month, whether consumed or not. To enjoy another 1000 submissions for the next month, you would have to continue your subscription and pay your monthly dues. If you cancel your subscription, your account reverts back to free status. Unused submissions cannot be carried over to the succeeding months.

    Hope I was able to shed some light into your question. Feel free to ask around the forum if you have other questions in mind.


    Neil