What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I'm not receiving my email notifications that a form has been submitted.

    Asked by Jennifer Sorn on December 30, 2013 at 12:35 PM

    I'm also wondering what "conditional" means on my "Application Submitted". I've done several forms through you guys and haven't seen notification, or had issue with email notification. The page in which I'm referencing is here.  http://crfmetalworks.com/apply-with-crf-metal-works/

     

    It might take some time to view, since our hosting company, Network Soutions, is experiencing issues... again...

     

    Thanks for your help in this matter,

    Jennifer Sorn

    Page URL:
    http://crfmetalworks.com/apply-with-crf-metal-works/

    email email notifications email notification thanks network
  • Profile Image

    Answered by EliezerN on December 30, 2013 at 01:41 PM

    Hi Jennifer,

    I already replied to your question in your first thread here: https://www.jotform.com/answers/310241

    However, let me clarify here a little about what the "Conditional" little box on the Notification means. The "Conditional" little box appears in your notification because you had created a condition saying that if Signature is filled then send your notification to the email info@fatptarmigan.com.

    However, after double checking your form I can see that you alaready deleted the condition from your form and the notification no longer have the "Conditional" box on it.

    If you need further assistance with this kindly reply to us in your first thread at this link: https://www.jotform.com/answers/310241

    Thanks