What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I cancel my account?

    Asked by BlountHFH on December 30, 2013 at 02:09 PM

    Our organization's needs have required that we use a different program for the forms on our website. How can I make sure that all accounts are cancelled properly? I can't find this information on your website.

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    JotForm Support Manager

    Answered by Jeanette on December 30, 2013 at 03:07 PM

    Your acount BlountHFH  is on free status, so there is no need to cancel anything, you can keep it if you will, otherwise we can delete it upon your consent. If you have other accounts, simply send us a list to support@jotform.com and we will proceed. For any paid account, please login using the paid one and post a request to cancel the paid subscription

    Kind regards