What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    html text not show on PFD

    Asked by abcmanagement on December 30, 2013 at 03:21 PM

    How to make the html show on the PDF?

    Page URL:
    http://www.jotform.com//?formID=32477004243952

    html text
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    JotForm Support Manager

    Answered by Jeanette on December 30, 2013 at 04:53 PM

    HTML codes are not shown in the PDF document when downloading the submission. If you want to get the source code of the form, you can do that by following this guide

    If this is not the answer you are looking for, please ellaborate into more details

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    Answered by abcmanagement on December 30, 2013 at 05:24 PM

    I do not understand why you give m those guide.  I have another form and the html text show in PDF.  I do not know what I did differnt.

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    JotForm Support Manager

    Answered by Jeanette on December 30, 2013 at 10:43 PM

    Ok, sorry for the misunderstanding. To show the Text field (formerly known as Free Text HTML) , simply go to Submissions Page , click on Properties and select Show Headers and Texts

     

    This way you should beable to see it

    Also, if you just added this field, you are not getting it into your email. Simply re-do the email notification