How can I create an order form that uses logic/branching to show questions based on the user's responses to previous entries?

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    Asked on December 30, 2013 at 04:30 PM


    I am interested in using JotForm to create an order/payment form to use on my Strikingly website (I do not currently have an account). However, I need to create rules (using logic/branching functionality) so that specific questions on the form are either shown or hidden based upon what each customer has answered on previous questions.

    I am selling monthly subscription packages with customizeable content (customers can select how many products they want included, and any combination of available brands/types of products).  So, if a person selects a package that includes Brand A, then I want the next questions to be about the different types of products available in Brand A.  Then, if the customer would also like Brand B included, the next questions would allow them to select types of Brand B products.

    Does JotForm offer this function?  If so, how would I go about setting that up when I build a form?

    Thank you for any assistance you can provide.


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    Answered on December 30, 2013 at 07:22 PM

    Hi Amanda,

    Hide/Show condition is one of Jotform's feature. Check this guide:

    I'm not sure if the function you want for the product field is possible in the form builder, I guess not. But let me tell you that, that's doable when you take your form source code and apply custom script. Just let us know if require further assistance and we'd be happy to provide you the custom script.