What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have a form but I can't fill it out

    Asked by ddavislaw on December 30, 2013 at 08:58 PM

    I created a form and was able to embed it on my site but I can't fill it out once it is on my site. What do I need to do so that it can be filled out by customers.

    Page URL:

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    JotForm Support

    Answered by abajan on December 30, 2013 at 09:34 PM

    Exactly on which page of your site is the form located? I'm having trouble finding it.


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    Answered by ddavislaw on December 30, 2013 at 09:37 PM
    Please go to the MORE page then select incorporation information thanks.
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    JotForm Support Manager

    Answered by Jeanette on December 31, 2013 at 12:01 AM

    The problem is that you have pasted text into a text field, rather than dragging and dropping text boxes or any kind of field into the form

    However, I have started a form based on yours, so you can see how to build it.

    For example:

    -For yes/no questions, you can use radio buttons or dropdown menues

    -For address questions, you can use our predefined address fields, that you can customize using the buttons at the toolbar

    Feel free to clone it, so you can finish it . Let us know if you need further help

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    Answered by ddavislaw on December 31, 2013 at 12:21 AM
    Thank You