What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How much payment submissions we can receive in paid plans?

    Asked by dancingmama on December 31, 2013 at 12:42 AM

    Hi. I have just realized that I only have 10 paid submission available with the free service, and not a 100 as I originally expected. This is not enough for me, but the upgrade packages do not indicate how many paid submissions are included. Could you please provide this information?

    Thanks, Daniela

    Submissions thanks packages and
  • Profile Image

    Answered by olof265 on December 31, 2013 at 12:59 AM

    Hi dancingmama,

    Greetings!

    Thank you for your time to reach out with JotForm. As for your query, the number of submissions for each pricing package can be found on this page:

    http://www.jotform.com/pricing

    The Premium package carries 1,000 submission, the Economy package carries 10,000 submissions, and the highest package, Professional, allows 100k submissions. 

    The pricing are on special offer right now. 

    Let us know if you have further queries.

    Thank you very much.

    Rodolph

  • Profile Image
    JotForm Support

    Answered by ashwin_d on December 31, 2013 at 03:50 AM

    Hello Daniela,

    Please be informed that with JotForm free account you are eligible to receive up to 100 non secure, 10 secure / SSL and 10 payment submissions. If you reach any of the limits, your forms will be disabled.

    Please check our pricing page for details on our different plans and it's submission limits. As explained by "@olof265" you can receive up to 1000, 10,000 and 100,000 submissions in Premium, Economy and Professional plans respectively. These submissions can be any type of submissions. It can be a normal non secure, Secure SSL or payment submissions.

    For example, in premium account you can receive up to 1000 submissions. These submissions can be of any type of submission (non secure / secure SSL or payment).

    Hope this helps.

    Do get back to us if you have questions.

    Thank you!