What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What level of security is your website?

    Asked by Flo Rubbo on December 31, 2013 at 11:13 AM

    Also, when you email us the credit card number is in the email.  How secure is that?

    email credit card
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    JotForm Support Manager

    Answered by Jeanette on December 31, 2013 at 02:27 PM

    Actually we do not email credit card numbers in submissions, unless you had created a form with plain text boxes rather than integrating the form with any of our payment gateways.

     

    This way the information travels encrypted to the payment gateway servers

    If you have such kind of form, please remove it, otherwise, it might be suspended by our system in no time

    On regards to our security, let me tell you that our servers run in a security layer of 256 bits of encryption, and that you also can use SSL embed version of the code. Free account will allow just 10 submissions coming from forms using the SSL version

    Let us know if further help is needed

  • Profile Image

    Answered by Flo Rubbo on December 31, 2013 at 03:06 PM

    ...
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on December 31, 2013 at 06:58 PM

    For some reason the post came out empty

    Please click on the link http://www.jotform.com/answers/310735 to follow up on the thread