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Richard CooneyAsked on May 19, 2021 at 10:49 AM
When I create an approval flow, I am generating the email for approval. I then click on approve and the web page opens up with a flashing email icon. I check the tables and the approval status is In Progress. I am not sure why the approval is not changing to approved. Any suggestions?
Thank You
Richard
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Patrick_RReplied on May 19, 2021 at 11:50 AM
Hello Richard; after you click the approval link in your email; in the Inbox page you can review the submission; then you need to scroll down, add in your comments and then click either the approve/deny button (as shown in the screenshot below).
Please give it a try. Let us know if you come across any issues.
Thank you!