Approval Workflow: Ability to reverse the status of the Approval workflow

  • munjdforms
    Asked on May 19, 2021 at 10:54 AM

    By mistake the case was approved but you do not have the elements for it. how can i reverse it.

  • roneet
    Replied on May 19, 2021 at 12:29 PM

    Unfortunately, it is not possible to reverse the approval status.

    Let me forward it as a feature request ticket.

    We will inform you as soon as we receive an update on the implementation.

    Thanks.

  • Servet Product Manager
    Replied on June 4, 2021 at 10:05 AM

    Hi munjdforms,

    We implemented the ‘Undo’ function for the approvals. Now you can undo your approval actions within 5 seconds by clicking ‘Undo’ on notification pop up.



    aRrmRWl0K1dDC3YCtW3jfkJK1lcQvRs67jbN33DT Screenshot 10

    If you experience any problems or have any questions about it, please get in touch with us.