What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    If I can cancel my recent purchase.

    Asked by Daniel Rabb on December 31, 2013 at 07:18 PM

    Hello, 

     

        I have been receiving email offers in regards to 50% off deals. I had some one to build my web site and lost comunication with that person. so I was asuming that JotForm was my web hosting, so I thought I would take advantage of the deal offerd. only after purchaseing the holiday deal I was informed that JotForm is not my web hosting and that I didnt need to upgrade. So could you please not upgrade my service and refund me the $45. payment?

     

       Thank you and Happy New Year!!!

    purchase recent purchase JotForm email web site site
  • Profile Image
    JotForm Support

    Answered by Welvin on December 31, 2013 at 09:27 PM

    Hi Daniel,

    Sure thing. :) A refund has been processed. Expect the refund returned to your account within 4-10 business days.

    Thanks and Happy New Year :)