If I can cancel my recent purchase.

  • Profile Image
    Daniel Rabb
    Asked on December 31, 2013 at 07:18 PM

    Hello, 

     

        I have been receiving email offers in regards to 50% off deals. I had some one to build my web site and lost comunication with that person. so I was asuming that JotForm was my web hosting, so I thought I would take advantage of the deal offerd. only after purchaseing the holiday deal I was informed that JotForm is not my web hosting and that I didnt need to upgrade. So could you please not upgrade my service and refund me the $45. payment?

     

       Thank you and Happy New Year!!!

  • Profile Image
    Welvin
    Answered on December 31, 2013 at 09:27 PM

    Hi Daniel,

    Sure thing. :) A refund has been processed. Expect the refund returned to your account within 4-10 business days.

    Thanks and Happy New Year :)