What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there another way to contact?

    Asked by triohomeservices on December 31, 2013 at 08:45 PM

    Cause I see someone helping in the forums yet I have not had my problem fixed or even acknowledged.... Is this the kind of service I would get with a paid subscription... I hope not. This seems to do exactly what I need it to do, but hould I have a problem I'd like it to be fixed quickly. This form once finished will be the basis of my income. I can't let something like bad customer service get in the way if my income.

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    JotForm Support

    Answered by Welvin on December 31, 2013 at 09:51 PM

    Please check your first thread: http://www.jotform.com/answers/310913