What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What type of plan do I have with you?

    Asked by Sudy Baldwin on January 01, 2014 at 06:19 PM

    I had an old tech person set up this account linked to my website and was never informed of a plan that he set up for me.  I do not know what I have subscribed to or how much it is.  Have you received a payment for this account and what type of payment,how much and who paid it?

    Please have a rep from JotForm call me at:  417-540-7213

    Thank you,

    Sudy Baldwin

    Page URL:

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    JotForm Support

    Answered by jonathan on January 01, 2014 at 07:46 PM

    Hi Sudy,

    I found an account registered to us that is using the e-mail account you used here.

    The registered username is sudybaldwin and it is under FREE subscription.

    Hope this help.




    We do not have over the phone support, so, we are not able to give you a call. 

    You may just use this support forum for any assistance you need.


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    Answered by sudybaldwin on January 01, 2014 at 07:53 PM
    Thank you Jonathan.
    Wow, that is interesting. Thank you so much for the quick response and enjoy your new year!
    Sincerest Regards,
    [Agent Signature Pic]
    Sudy Baldwin REAL ESTATE
    Cell: 417-540-7213
    Fax: 417-673-4477
  • Profile Image
    JotForm Support

    Answered by jonathan on January 01, 2014 at 08:01 PM

    You're quite welcome. We're always glad to be of assistance.

    Happy New Year too!