Remove old integrated account.

  • Profile Image
    sreesharad
    Asked on May 21, 2021 at 05:14 AM

    Hello Jotform Support Team,

    I was testing 'Integration with other apps' and though I am able to remove the integration within the form, but my login used for integration seem to be retained as when I tried a new form, I am able to select the account that I had previously tried.

    I do not want this account profile to be retained on Jotform systems and would like to remove it.

    Please advise how do I go about it?

    Regards,

    Sharad


  • Profile Image
    Vanessa_T
    Answered on May 21, 2021 at 06:20 AM

    We can try to request that to our backend team. Kindly share with us which integration are you referring to.

  • Profile Image
    sreesharad
    Answered on May 21, 2021 at 10:50 PM

    Hello Vanessa,

    Thanks and much appreciate if you could get the backend team to remove my integration related entry with OneDrive.

    Please acknowledge once it's done.

    Regards,

    Sharad

  • Profile Image
    Jed_C
    Answered on May 21, 2021 at 11:47 PM

    Yes, it seems to store the previously logged in account. I just tried it on my form and it keeps the previously logged in OneDrive account.

    I have now forwarded this to our backend team as a feature request. I just can't promise or provide an ETA, but we'll try to notify you via this ticket once this feature is added. Thank you for patience in the meantime.

  • Profile Image
    sreesharad 
    Answered on June 21, 2021 at 07:20 AM

    Hello Jed,

    Hope all is well!

    I have not received any update yet, while it's good to see it may get implemented as a feature, but I would prefer my profile configuration be updated by removing the integration related entries as I had attempted a few while testing.

    Please let me know if this is possible.

    Thanks and regards,

    Sharad

  • Profile Image
    Richie_P
    Answered on June 21, 2021 at 09:44 AM

    Hi Sharad,

    Currently this feature is not yet available.

    My colleague has already forwarded your feature request to our developers.

    Once we have further information, you will notified.

    I have also created a new ticket regarding the request to delete the saved credentials at this ticket https://www.jotform.com/answers/3172715-

    Kindly follow the link.