Can I edit the reassigned email in JotForm Approvals?

  • PenderCountyHR
    Asked on May 21, 2021 at 10:14 AM

    Can I edit - or just completely remove - the email address in the screenshot below that shows up in an email notification when an approval workflow has been re-assigned?

    Thanks!

    1621606434 60a7c0221d667 N Screenshot 10

  • Taylor JotForm Support
    Replied on May 21, 2021 at 10:46 AM

    Hello! 👋

    While you can edit the look of your Approval emails, currently you are unable to edit out that specific line of a reassignment email. I took some time to see if there could be a way around this by injecting custom CSS into the original approval email design to hide that line but it appears that's not possible. I will escalate this as a feature request to our team. If you have any other questions or need help with anything else, please let us know!

    Thanks!

  • Taylor JotForm Support
    Replied on May 21, 2021 at 10:50 AM

    Escalating to team for feature request.

    Thanks!

  • PenderCountyHR
    Replied on May 21, 2021 at 5:02 PM

    Thanks for the response... and escalating as a feature request.