The 'Hide Empty Fields on Emails' feature will not work with any email alert whose body has been edited

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    Asked on January 02, 2014 at 04:43 AM

    This is a reply to a user in a thread about an unrelated topic.

    Hi Roberta,

    Even though the Hide Empty Fields on Emails feature is enabled in that form, it will not work with the current notification because its body was edited at least once. Deleting the notification

    and replacing it with a new one will solve the problem. If it doesn't please let us know.


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    Answered on January 02, 2014 at 02:04 PM

    AWESOME!  Thanks.  Did it.  Now, will it work?  We'll soon see.  :)