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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why doesn't my grid display in my application

    Asked by davidburt on January 02, 2014 at 05:07 AM

    I have a report which displays a grid, pie chart and a bar chart which all work correctly from teh Jotform website. I have published my report to my application but the grid doesn't populate with any data. The charts are fine it just the grid. I have tried it on both Chrome and IE but still no grig data

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    JotForm Support

    Answered by jonathan on January 02, 2014 at 06:17 AM


    If you were referring to this visual report https://www.jotform.com/report/33643846979069 , when I checked it, I could see the grid report part.

    Are you still experiencing this issue?

    Please try clreaing your browser's cache also. See if this makes the difference.

    Inform us if issue persist.


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    Answered by davidburt on January 02, 2014 at 07:14 AM
    If I launch the for from the URL below it works fine. If I copy the link from the report and add it to my website the grid is blank. If I copy the iFrame section from the report and past it into a blank HTML file then run the file its also blank. See attached file.
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    JotForm Support

    Answered by jonathan on January 02, 2014 at 07:40 AM

    We are not able to view the images you included in your message.

    Please try uploading the image here http://imgur.com/ and share to us the link URL of your uploaded image. This way we can be able to view it here.


    Share also to us the URL of your website where the report was embedded. We will check further.

    We will await for your updated response.