My forms dont seem to work with firefox

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    livenow
    Asked on January 02, 2014 at 05:25 AM

    My forms dont seem to work with firefox

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    jonathan
    Answered on January 02, 2014 at 06:44 AM

    Hi,

    Please try re-embedding your form using its iframe code instead. (guide: Getting-the-Form-iFrame-Code)

    I was also able to reproduce the issue you mentioned base on the screenshot you provided.

    But perhaps this is due to script conflict between the form's and those that are in your website. Using the iframe embed should prevent the script conflict.

    When I test submit the form using its direct URL http://www.jotformeu.com/form/30163089620348 , I was able to submit it successfully; all using Firefox browser too.

    Please try my suggestion. Do inform us if issue persist even after re-embedding using the iframe code.

    Thanks.

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    livenow
    Answered on January 02, 2014 at 07:50 AM

    Thank you - that seems to have resovled the issue