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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Wish to log in however unable to reset password which I've forgotten

    Asked by Linda_ on January 02, 2014 at 07:53 AM

    I wish to log in however the Reset Password screen doesn't seem to work I click on the send reset instructions and it doesn't do anything, like it's jammed. I've attached a screen shot.


    Can you assist with resetting my password.


    Many thanks



    Page URL:

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    JotForm Support

    Answered by jonathan on January 02, 2014 at 08:39 AM

    Hi Linda,

    Can you please try it again on this URL https://www.jotform.com/login

    Click on the link "Forgot Password"

    Inform us if you are still not able to do it.


  • Profile Image

    Answered by Kyra Creaney  on March 17, 2017 at 12:10 PM

    Unable to reset password
  • Profile Image
    JotForm Support

    Answered by Jan on March 17, 2017 at 02:40 PM


    I created a separate thread for you. Please wait for my reply on this thread: https://www.jotform.com/answers/1094784.

    Thank you.

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    Answered by adam  on April 24, 2017 at 10:45 PM


    am having the same problem I cant forward a message it keeps asking me for my password please help my form is http://form.jotform.us/form/60406618261148 if that helps you 



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    JotForm Support

    Answered by Jan on April 25, 2017 at 02:07 AM


    This is an old thread. I moved your inquiry to a new thread, please wait for my reply on this thread: https://www.jotform.com/answers/1127775.

    Thank you.