What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Do sub users receive an email when the form is submitted like the primary user?

    Asked by markclevenger on January 02, 2014 at 09:40 AM
    email sub users primary
  • Profile Image

    Answered by EliezerN on January 02, 2014 at 09:50 AM

    Sub-users will receive the Notification email only if sub-user's email address is added in the Recipient Email field of the Notification:

    Otherwise just the Parent account will receive the Notification at its email address. You can setup your form so that your sub-users receive the email too by adding multiple emails in the Recipient Email field. Please follow this guide to know how: Send Notifications to Multiple Recipients

    Please inform us if you need further assistance with this.

    Thanks