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Data disappears when I try to edit any of the submissions using IE8.Asked by nmhg on January 02, 2014 at 11:38 AM
The form in the link below contains several inputs from suppliers which we wish to edit later and add info. I can see the data when I go into the submissions screen but when I click on the edit button none of the data goes into the form and I'm left with a blank form.
I have cleared my cache, added JOTFORM.com as a trusted site and engaged the compatibility view.
I am using IE 8 with windows 7.
As a test I downloaded Goggle Chrome and the problem disappears.
We apologize for this inconvenience. Unfortunately, JotForm does not support old IE browser versions anymore. Please upgrade to alteast Internet Explorer 9 to fix this issue. You may download Internet Explorer 9 from here http://windows.microsoft.com/en-us/internet-explorer/ie-9-worldwide-languages
I just tested editing my submissions using Internet Explorer 9 under Windows 7 and it is working just fine as well. Please try installing IE9 and let us know if you are still having the issues. Thank you