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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Smooth Signature Widget displays URL on submissions PDF instead of Image

    Asked by Roger  on January 04, 2014 at 04:56 PM
    Please advise thank you!
    Page URL:

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    JotForm Support

    Answered by EltonCris on January 04, 2014 at 06:23 PM


    Please use e-signature for now as it should be displayed on the submissions PDF as an image.

    I will also submit this issue on the smooth signature widget to our developers so they can fixed it as soon as possible.

    Thanks for bringing this to us.


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    Answered by RogerYelvington01 on January 04, 2014 at 06:31 PM

    in your submission, also see if you can get them to adjust where the "clear" link is in relation to the signature box so it doesn't dissappear when you resize.


    I like the smooth signature boxes better, but will use e-signature for now, thank you! 

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    Answered by RogerYelvington01 on January 04, 2014 at 07:42 PM

    With the e-signature widget, it is showing a broken image field, instead of the image of the signature.  I've attached a screen show for reference, and this was - and I clicked yes to display all images on the email. The other images (logo) showed fine.


    Please advise, thank you!https://scontent-a-iad.xx.fbcdn.net/hphotos-prn2/1514398_10152511550943012_1603330270_n.jpg

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    JotForm Support

    Answered by Welvin on January 04, 2014 at 11:44 PM

    Thanks for that information. Will you please create a new thread for e-Signature Field issue? This way, we can check it further and forward the issue to our developers if necessary.

    You can start a new thread using our contact page: Contact JotForm Support


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    JotForm Support

    Answered by steve on September 23, 2014 at 06:33 PM

    I just tested this and looks like Smooth signature is working now. It displays an image of the signature on the email, submissions view, as well as the PDF when downloaded:

    Please let us know if you still encounter an issue. Thanks!