How to Update Submission PDF in Autoresponder Email Attachment

  • Danielle Blake
    Asked on May 27, 2021 at 1:53 AM

    Hi,
    WE Currently needed to update our COVID19 Jotform with further information from the Queensland Government. The New Information is in in link below however when it produces the letter, this information is not pulling through to the letter (attached as well).

    We have tried to fix the problem ourselves but it is still doing it.

    Can you please get back to me on this issue?

    Thank you

    Jotform Thread 3123968 Screenshot
    Page URL: https://form.jotform.com/210976797500060
  • mehmetzahidyildirim
    Replied on May 27, 2021 at 5:50 AM

    Hello Danielle Blake,

    Thank you for reaching us.

    You can follow the steps below, in order to generate updated version of your PDF:

    1) Hover your form and click on Edit as PDF Form button

    1622107935 60af671fc4364 Screenshot 10

    2) On left top corner, click on "New PDF" & select new PDF Document

    1622108112 60af67d0dfa3a Screenshot 21

    3) Give a name to your document and save it.

    1622108181 60af681527a0b Screenshot 32

    4) Finally configure your email to send the latest document you've created.

    1622108375 60af68d76a70f Screenshot 43

    5) Check the result:

    1622108973 60af6b2dc3e15 Screenshot 54

    This way when the submission is completed, up-to-date version of your letter will be sent to the users.

    If you require further assistance feel free to let us know.

  • oceanmcwan
    Replied on May 27, 2021 at 5:52 AM

    I also face same issue with Check Iqama Expiry forum.


    Page URL : https://form.jotform.com/210976794500034

  • Richie JotForm Support
    Replied on May 27, 2021 at 7:08 AM

    Hi oceanmcwan,

    I have moved your question to a new support ticket.

    Kindly follow this link https://www.jotform.com/answers/3124394