How to Update Submission PDF in Autoresponder Email Attachment

  • Profile Image
    Danielle Blake 
    Asked on May 27, 2021 at 01:53 AM

    Hi,
    WE Currently needed to update our COVID19 Jotform with further information from the Queensland Government. The New Information is in in link below however when it produces the letter, this information is not pulling through to the letter (attached as well).

    We have tried to fix the problem ourselves but it is still doing it.

    Can you please get back to me on this issue?

    Thank you

  • Profile Image
    mehmetzahidyildirim
    Answered on May 27, 2021 at 05:50 AM

    Hello Danielle Blake,

    Thank you for reaching us.

    You can follow the steps below, in order to generate updated version of your PDF:

    1) Hover your form and click on Edit as PDF Form button

    1622107935_60af671fc4364_

    2) On left top corner, click on "New PDF" & select new PDF Document

    1622108112_60af67d0dfa3a_

    3) Give a name to your document and save it.

    1622108181_60af681527a0b_

    4) Finally configure your email to send the latest document you've created.

    1622108375_60af68d76a70f_

    5) Check the result:

    1622108973_60af6b2dc3e15_

    This way when the submission is completed, up-to-date version of your letter will be sent to the users.

    If you require further assistance feel free to let us know.

  • Profile Image
    oceanmcwan
    Answered on May 27, 2021 at 05:52 AM

    I also face same issue with Check Iqama Expiry forum.


    Page URL : https://form.jotform.com/210976794500034

  • Profile Image
    Richie
    Answered on May 27, 2021 at 07:08 AM

    Hi oceanmcwan,

    I have moved your question to a new support ticket.

    Kindly follow this link https://www.jotform.com/answers/3124394