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  • Profile Image

    Paypal integration does not do anything

    Asked by alpfatechgroup on January 04, 2014 at 05:00 PM

    Good afternoon,

     

    I am working on a membership application form and it is going great but there are two issues:

    1) I tried to set up paypal integration but it doesn't do anything.

    2) Some data is exported to google spreadsheets in date format. Example: a student ID number is exported in date format.

     

    Thank you!

    Page URL:
    http://www.alpfafiu.org/join-today/

    application form format ID number and
  • Profile Image
    JotForm Support

    Answered by jonathan on January 04, 2014 at 06:30 PM

    Hi,

    1) I tried to set up paypal integration but it doesn't do anything.

    I am not sure how you meant by "it doesn't do anything" -- was there any error encountered when adding the paypal tool?

    I checked the form on the mentioned website http://www.alpfafiu.org/join-today/ and I can see a payment tool on the form. But it was not the paypal tool.

    Can you try changing the payment tool to use Paypal instead. Provide us more details if there are issue when doing this.

    Let us know of the results here.

    Thanks.

     

    --

    2) Some data is exported to google spreadsheets in date format. Example: a student ID number is exported in date format.

    I suggest you create a separate new thread for this.

    Please use this link  https://www.jotform.com/contact/ 

    We always recommend only 1 topic/issue/question on each thread so that we can focus on a single issue to make the support always efficient.

    Provide as much details as you can. We will attend to it also as soon as we can.