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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to edit any reports - goes into a loop

    Asked by markashton on January 04, 2014 at 05:31 PM

    I'm fed up with this crap .... it never works properly when you get down to it 'under the hood'.

    Why can't I edit any reports ... I just get a Working box in the bottom corner.

    I can create a new report ... but cannot edit an existing one ... the dialog box never appears.

    Regards mark

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    JotForm Support

    Answered by EltonCris on January 04, 2014 at 07:00 PM

    Might be due to the latest commits. This has been forwarded to our developers for a resolution. We will inform you here once it's fixed.

    Thank you once again, Mark. We greatly appreciate it.

    Best Regards!

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    JotForm Support

    Answered by kenneth on January 06, 2014 at 10:25 PM

    Hi, editing of reports is working fine. Unless you confirmed that is still not working from your side.
    Closing this ticket now. 

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    Answered by markashton on January 07, 2014 at 04:21 AM

    Nice one Ken,

    Looks good. Shall let you know if anything amiss

    Regards Mark