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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    BMI Calculator Error

    Asked by RogerYelvington01 on January 04, 2014 at 06:53 PM

    Hey Guys!  

     

    The BMI calculator is a great added feature, but when it is used, it messes up the email notification.  When I run a test without the BMI filled, the notification sends perfectly.

     

    Please advise, thank you!

    Page URL:
    http://forms.atfgyms.com/form/40015488515149

    Screenshot
    email email notification
  • Profile Image

    Answered by Cesar on January 04, 2014 at 08:22 PM

    I have tested a clone of your form, with the BMI calculator. And I do receive the Email Notifications. I unfortunately was not able to replicate the problem. Nevertheless, I welcome you to try out the clone: 

    http://form.jotformpro.com/form/40037399533962

    Do let us know if you need further assistance, thank you.

    Related Article:

    How-to-Clone-an-Existing-Form-from-a-URL