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    Emails not forwarded to default email

    Asked by onion3d on January 04, 2014 at 08:00 PM

    Hello -


    I just noticed that I have not gotten email forwards from Onion 3D contact to the email I provided, tm.cipolla@gmail.com. What can I do to fix this? Thanks in advance,


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    JotForm Support

    Answered by Welvin on January 04, 2014 at 11:51 PM

    Hi Tom,

    That is because your form email settings don't have a sender email. I've fixed it for you. We'd suggest checking this guide: How To Setup Email Alerts To Prevent NOT Receiving Email Alerts for further information about why such issue happens to your form(s).