What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can i edit my default email? I went to do a test page & noticed my default email is incorrect.

    Asked by Paula  on January 05, 2014 at 02:30 AM
  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 05, 2014 at 03:42 AM

    Hello Paula,

    I am not sure if I have understood your question correctly.

    Do you meant to say that you clicked on "Test Email" button of your email alert? Please be noted that clicking of test email button will send email to your account registered email address.

    Upon checking your account registered email address, I found you have added email address as "PaulaChristie4@aol.com". Do you want to change this email address? If you want to change your account email address

    Here are the steps:

    1. Login to your account.

    2. Click on the person looking icon and then click on "Account"

    3. Click on "Profile" tab and scroll down to change the email address:


    If you want to change the email address which is used to receive submission emails, you should change the "Recipient Email" address. This guide should help you:  https://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    Hope this helps.

    Thank you!