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AppfilesAsked on May 27, 2021 at 12:15 PM
I have an approval form that I've created and there are three fields that are initially hidden when the form is being submitted. Then, during the approval workflow they are made visible for the approver. The problem is that while the PDF builder shows the fields, the final PDF that's viewable doesn't include them. I need them included for documentation. How can I make them show up?
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Alexander_GReplied on May 27, 2021 at 2:26 PM
Hello 👋
Thanks for contacting JotFrom Support.
Please, try to set "Clear Hidden Field Values" from "Clear on Submit" to "Don't Clear" and try to check if the data populating well.
Hope this helps,
Alex
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AppfilesReplied on May 27, 2021 at 3:59 PM
Thanks Alex. That appears to have worked.