PDF of Form Not Showing All Fields

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    Asked on May 27, 2021 at 12:15 PM

    I have an approval form that I've created and there are three fields that are initially hidden when the form is being submitted. Then, during the approval workflow they are made visible for the approver. The problem is that while the PDF builder shows the fields, the final PDF that's viewable doesn't include them. I need them included for documentation. How can I make them show up?

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    Answered on May 27, 2021 at 02:26 PM

    Hello 👋

    Thanks for contacting JotFrom Support.

    Please, try to set "Clear Hidden Field Values" from "Clear on Submit" to "Don't Clear" and try to check if the data populating well.


    Hope this helps,


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    Answered on May 27, 2021 at 03:59 PM

    Thanks Alex. That appears to have worked.