Translation tool does not translate all the fields.

  • ppeptec
    Asked on May 27, 2021 at 11:43 PM

    this translation tool is as useless as they come. It translates single words...and i had to go in and translate 95% of the document manually....which kind of defeats the purpose.

  • Ashwin JotForm Support
    Replied on May 28, 2021 at 1:57 AM

    I am sorry for the trouble caused to you. Please note that when you add a language in the form to make the form multilingual, the system automatically tries to translate the text of the existing fields. Sometimes the system is not able to translate all the texts, and you need to manually add them, but it should be able to translate all basic fields and its labels.

    I would suggest you to please let us know which all fields were not translated when you added language in form, and we will escalate it to our backend team.

    We will wait for your response.