Jotform’s Student Survey Program Approved User has overquota forms

  • Profile Image
    dcrespi
    Asked on May 29, 2021 at 08:45 AM

    Hey guys, sorry for bothering you, but I'm in trouble, I've applied to student unlimited responses and approved it, but still my form is disabled. I haven't changed the form since, so I don't know what's going on.

    Could you guys give me a hand?


    Thanks,

    Damián

    Screenshot
  • Profile Image
    Patrick_R
    Answered on May 29, 2021 at 10:35 AM

    Hello Damián! Can you pass us the email address with which you signed up for this program?

    We'll check and get back to you.

    Thank you!

  • Profile Image
    dcrespi
    Answered on May 30, 2021 at 12:52 PM

    Hello Patrick, sure it's: dcrespi@uade.edu.ar


    Thanks,

    Damian

  • Profile Image
    Gustavo_H
    Answered on May 30, 2021 at 07:31 PM

    Hi, Damian 👋


    We were able to find your account. We will check with our team about what happened and get back to you as soon as possible.


    Thank you for your patience.


    Regards, 😃

  • Profile Image
    Gustavo_H
    Answered on May 31, 2021 at 02:03 PM

    Hi, again, Damian 👋


    We will need to contact our developer to do a further investigation. As soon as we get a reply from them, we will update you here.


    We ask for your kind patience 🙏

  • Profile Image
    dcrespi
    Answered on May 31, 2021 at 02:57 PM

    Thanks Gustavo!

  • Profile Image
    evren
    Answered on June 01, 2021 at 12:39 AM

    Hi,

    Your form was under review process for a while, I've approved the form that you collect submissions manually and activate it back. So, there will be no problem anymore as long as you keep the form as same.

    Best

  • Profile Image
    dcrespi
    Answered on June 01, 2021 at 09:16 AM

    Awesome, thanks for your help!

    Damián.