What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Photos won't upload

    Asked by hdunsmore on January 06, 2014 at 11:03 AM

    I've been away from JotForm for some time and I can't find any references to how to set-up a photo in my form. This sounds like a simple problem but it seems to be undocumented in the FAQ or manual. Search word "upload" doesn't even deserve a response!

    Do I need a directory set up to receive the file(s)? Can I embed the image into the email? etc?

    Page URL:

  • Profile Image

    Answered by pinoytech on January 06, 2014 at 12:13 PM


    Are referring on adding your own image/logo in your form? If yes, to add your own image/logo in your form, just simply use Image field which can be found under Form Tools.

    You might like to take a look at this demo form that I've created which I was able to add my own image/logo without any problems.

    Please feel free to contact us again if you need further assistance.

  • Profile Image

    Answered by pinoytech on January 06, 2014 at 12:21 PM

    In addition to my response, please try also clearing your browser cache and cookies if you haven't tried it, then upload again your image/logo using Image tool.