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    The Terms and Conditions widget isn't working on Internet Explorer 8 and 9.

    Asked by maisonlondres on January 06, 2014 at 12:56 PM



    We just created a form including the Terms and Conditions Widget but it doesn't work with, at least, Internet Explorer 8 and 9. The widget seems to work very well with more recent versions of the browser.


    Have you encountered this issue? Do you know if there is a solution to it or could you please find one?


    Many thanks

    Page URL:

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    JotForm Support

    Answered by Welvin on January 06, 2014 at 02:04 PM


    I am able to replicate the issue using IE8 on Windows 7, but not on IE9 with compatibility mode. See this screenshot:

    For now, if possible, use the same version and advise your user to do the same. Make sure to check IE compatibility settings. I don't know if our developers would consider this adjustments but let me create a ticket about this. We'll you know for updates here.