Need assistance with setting up an email reminder

Good morning,

I am setting up the following form: https://form.jotform.com/211478625657162. It isn't yet published or complete, as I am having trouble setting up an email reminder for the people who schedule appointments. Can you please help? I would like automatic emails to be sent out at 2 day prior and 2 hour prior intervals so people show up on time. I am unable to figure it out according to the instructions provided from Jotform instructions. The auto responder gives me a specific number of days out rather than allowing a number of days prior or a custom field to be set and I'm not able to figure out the conditional emails.

Can you please email me directly at novo@stonehousedevelopment.com or call me at (608) 695-6818?

Thank you,

Greetings.

Since you have an Appointment slot field in your form, you can set up reminder emails directly from here. I have checked your Appointment field, and it looks like it's already been set up:

Currently, a reminder email will be sent 1 day before the Appointment and 2 hours before the appointment time.

Let us know if you have any additional questions.

Thank you Bojan! I thought I had done that, but then couldn't find where I did it. I appreciate it!

Now, I have another question. We can't see that people who submit appointments are able to cancel the appointment once they receive the confirmations.

Greetings,

I have moved your other concern to a different ticket.

We'll be responding to you here: https://www.jotform.com/answers/3141742

If you have a follow-up question, kindly use that thread to post your questions.

Thank you.