Notification is coming through twice

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    desiree 
    Asked on January 06, 2014 at 03:47 PM

    Hello,

    The notfication email is coming through twice but as a different notification number. How can we stop the duplicate? 

    Thanks 

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    Welvin
    Answered on January 06, 2014 at 04:26 PM

    Hi Desiree,

    What is the form URL? Let us know so we can check the cause and help you resolve that. Basically, make sure to check for duplicate notification and delete the other by following this guide: How to Delete Notifications/Autoresponder

    Thanks