- charitigentAsked on January 06, 2014 at 04:16 PM
Account is charitigent
- charitigentAnswered on January 06, 2014 at 04:20 PM
Looks like client got the emails....it just went to her spam.
- JotForm SupportWelvinAnswered on January 06, 2014 at 05:09 PM
Ask her to add email@example.com to her contact and safe sender list. Then make sure to check your form settings, there should a complete details such as Sender Name and Email.
I would also suggest checking this guide: How To Setup Email Alerts To Prevent NOT Receiving Email Alerts for more solution.