Not getting email

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    Asked on January 06, 2014 at 04:18 PM

    When a form is submitted I am not getting it sent to me email:

    Can you please check about this?  I am able to see a form was submitted through my jotform account, but it is not being sent to my email.

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    Answered on January 06, 2014 at 04:48 PM

    I have checked the email address versus the bounce list, yet I am unable to find the email on that list. Checking the email address log, i do see that all entries are without error.

    Latest Email Log:

    Current Server: /var/log/jotform/amazonSES.log:[06/Jan/2014:15:59:52 -0500] 33024016926952 AmazonSES Sent email to - MessageID:00000143695ac1e0-2a2741a6-b847-424b-b86a-69de125afed3-000000 - RequestId:7ca47d39-7715-11e3-8ef0-f95a7a3dd6a1

    Kindly check your email address junk mail/spam for the email notifications, as they appeared to have been sent. Also check on the link provided below for more information. Do let us know if you need further assistance. Thank you.

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