Image radio button widget is not showing the image on PDF attachment.

  • Profile Image
    pathfindmedia
    Asked on June 01, 2021 at 05:04 AM

    Hi,

    I am using an Image Radio checker at question 8 in my form. After submission, there are two emails that goes out with PDF attachment.

    In the PDf, I am getting the following error at the Radio checker.

    1622538353_60b5f87126385_

    Is it possible to show the image label instead?

  • Profile Image
    Jed_C
    Answered on June 01, 2021 at 06:35 AM

    I tried copying the image radio buttons images in your form and tested it on my form, however, I'm unable to replicate the error. It shows the image on the PDF file that is attached and sent to my email.

    Sample screenshot:

    1622543665_60b60d3111770_image radio.png

    If it's still giving you an error, please delete the old PDF document and create a new one.

    1622543725_60b60d6d566b3_PDF Editor - Go

    Let us know how it goes.

  • Profile Image
    pathfindmedia
    Answered on June 01, 2021 at 08:41 AM

    Thanks, creating a new PDF fixed the issue.
    Regards,