I can't access my account. It says jotform i created is disabled.

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    Raia Restrivera 
    Asked on June 01, 2021 at 10:55 AM
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    Basil_A
    Answered on June 01, 2021 at 12:29 PM

    Hi,

    Your account was suspended for using a copyrighted logo.

    In order to re-activate your account, you will need to allow us to remove the logo.

    Or, kindly provide us the following information:

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector. Send these proofs to reviewers@jotform.com with Thread #(3133246) as your subject. We will let you know about the status of your account after a thorough review of your proofs.

    Looking forward to your reply.