How to successfully connect my jotform with my stripe account?

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    Asked on June 01, 2021 at 02:16 PM

    I have connected my jotform to my stripe account to process customer payments, but once order is complete an error message for API appears

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    Answered on June 01, 2021 at 06:39 PM

    I checked your form but it's not yet connected to your Stripe account. You have to connect it to complete the integration. Here's how:

    1. Click the Stripe payment field in your form then the wand icon to open the payment settings

    2. Click the cog icon found on the top right part


    3. Click the Connect With Stripe button to integrate your Stripe account. Make sure to click the Continue button after.


    Full guide: