How to successfully connect my jotform with my stripe account?

  • bookkouturekitchen
    Asked on June 1, 2021 at 2:16 PM

    I have connected my jotform to my stripe account to process customer payments, but once order is complete an error message for API appears

    Page URL: https://form.jotform.com/211506334219145
  • Elton Support Team Lead
    Replied on June 1, 2021 at 6:39 PM

    I checked your form but it's not yet connected to your Stripe account. You have to connect it to complete the integration. Here's how:

    1. Click the Stripe payment field in your form then the wand icon to open the payment settings

    2. Click the cog icon found on the top right part

    202106020637244R Screenshot 10

    3. Click the Connect With Stripe button to integrate your Stripe account. Make sure to click the Continue button after.

    20210602063759Oj Screenshot 21

    Full guide: https://www.jotform.com/help/190-how-to-integrate-stripe-with-your-form