I;d like to cancel my account and get a full refund please

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    Emma_ziff
    Asked on June 01, 2021 at 06:09 PM
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    Jessica_H
    Answered on June 01, 2021 at 10:55 PM

    Hi Emma_ziff, thank you for reaching us.

    I checked your account, it looks like you are using PayPal as your payment method.

    Please kindly confirm if you have canceled the subscription from your PayPal account on your end. If you haven't, you may refer to the following guide on how to cancel: How can I cancel my PayPal subscription?

    Afterward, please let us know so we can refund the last payment you made.

    We await your reply.