What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my account being disabled?

    Asked by liam_hunn on January 07, 2014 at 07:01 AM

    It says i have used 21 of 10 Secure SSL submissions? I have loads of space on everything else. I do not understand what it means by secure ssl submissions. Pleases let me know about my account please. Thanks

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    Answered by jedcadorna on January 07, 2014 at 09:10 AM


    One of your forms was embeded using an SSL https://secure take note that the free account is allowed to have 100 non-ssl submission and 10 SSL, 10 payment submission. When embeding your form into your website you have to make sure the secure box is not tick or just simply remove the https://secure and replace it with http:// for you to use the 100 non-SSL submissions.